Customs Account Specialist in New York

Mandate:
Reporting to the Business Services Manager, the associate will be responsible for onboarding US Brokerage accounts into Delmar systems. The duties include but are not limited to entering service rates using different operational platforms, record keeping, rate inquiries, updating various customer accounts as well as managing & applying for financial security on behalf of importers and work in partnership with Government agencies. The candidate must have thorough knowledge of U.S. Customs regulations and ensure that all deadlines are met to provide outstanding service to Delmar’s clients.  

Requirements:

• Advanced MS skills, specifically Word and Excel skills 
• Knowledge of Antidumping and countervailing duty assessments 

• Knowledge of Salesforce considered an asset 
• Experience in customs and transportation considered an asset 

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Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers.  

We are currently recruiting a Customer Experience Accounts Specialist, reporting to our Associate Director, Customer Experience Accounts. In this role, you will support the Account Managers and work closely with our customers to ensure their satisfaction and success. You will assist in building strong relationships, resolving issues, and identifying opportunities for growth. The ideal candidate is a proactive problem solver with excellent communication skills and a passion for delivering exceptional customer experiences. 

 
What You Will Do:  

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