Customer Support Associate - Fixed Term Contract in New York

At Feeld, we are creating a world where where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for a Customer Support Associate to become part our remote team and our mission to elevate the human experience of sexuality and relationships. This is a full-time fixed-term contract ending on December 31, 2024.

The purpose of the Customer Support Associate is to provide our Members the best customer service experience at Feeld. As an outward facing role, communications are expected to protect the brand image while still reflecting the human side of Feeld. Through excellent communications, responses, and cross-functional cooperation, the Customer Support Associate will ensure our Members have a positive experience on Feeld.

What you will do:

• Engage with Members:
• Demonstrate empathy and efficiency in Member interactions.
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