Customer Service Representative (Bilingual) in New York

Welcome to Cover Whale!

Are you passionate about making roads safer while providing excellent customer service? At Cover Whale, we’re not just about selling insurance; we’re about improving road safety through our innovative driver coaching and safety programs. By joining us, you will play a pivotal role in ensuring that our clients receive the support they need, while also contributing to a mission larger than ourselves.

We are looking for a Customer Service Representative (Bilingual) who thrives in a dynamic environment and is eager to make a difference. This role offers you the unique opportunity to connect with our agency partners and policyholders, providing essential support on everything from billing inquiries to policy changes.

Our customers aren't just numbers; they’re individuals relying on our expertise, and you’ll be their superhero! If you have the skills to deliver top-notch service and are fluent in both English and...