Customer Service Advisor (NY) in New York

Our Customer Experience team serves as the beating heart of Threads, intricately connecting every touchpoint across the entire business to ensure our top-tier external customer service offering is as proudly managed internally too.

As Threads guardian, you will be responsible for the smooth running of all client touch points, from social media, email and calls, you will work cross functionally with all departments in Threads from Sales, Marketing, Operations and Logistics - making you an inspiring collaborator

We seek someone with the confidence and enthusiasm to carve out their own distinctive impact within Threads. As we persistently pursue the enhancement of our service standards, we invite you to become a Threads tone of voice ambassador, contributing to the ongoing evolution of our brand

Salary for this role is $50k.

Check out the progression path for this role here (it sits within the Operations team, Customer Service category)

This...