Customer Relationship Manager in New York

The Blinc Group - a leading designer, developer, and supplier of premium vaping hardware to the legal cannabis industry - has an opening for a Customer Relationship Manager.

The Blinc Group’s Customer Relationship Manager is a strategic and supportive partner for our customers. This role focuses on customer relationship building, addressing customer concerns and questions, providing product information or technical support, and acting as backup support with sales functions while sales is in client-facing engagements for the purpose of maintaining exceptional client response times. While the Customer Relationship Manager works very closely with the Sales Team, they report to the Chief Executive Officer.

Responsibilities include but are not limited to:

• Serve as a day-to-day contact for assigned key accounts, building trust and rapport with salespeople and clients
• Work cross-functionally to follow and maintain the new client...