Customer Experience Manager in New York

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Note: The following job description is directly for the job the client is hiring for.

Requirements

We are seeking a dynamic DTC Customer Success Manager with experience in...

Join the Rapid Roofing Team as a Customer Experience Manager (CEM) and Transform Customer Interactions into Lifelong Loyalty!

This is an IN HOUSE position only at our physical office location in central Suffolk County, New York. Must be able to be at work daily.

Create your career with a fast-growing, exciting company that’s revolutionizing the roofing industry. Rapid Roofing is seeking a Customer Experience Manager (CEM) to play a key role in ensuring every customer has an exceptional experience from start to finish. As the CEM, you’ll work closely with our sales and operations teams to streamline communication, manage customer touchpoints, and ensure homeowners feel fully supported throughout their roofing project. We’re looking for someone who is highly organized, creative, and thrives on thinking outside the box—someone who takes ownership and brings fresh ideas to elevate the customer journey.

At Rapid Roofing, we’re...

Perfect Wellness Group bring the luxury and benefits of spa and wellness treatments to our client’s daily routines. All our hydrothermal bathing experiences combine the ancient cleansing and healing effects of saunas and thermal baths with the most advanced and innovative technology.

Why Perfect Wellness Group? Best luxury wellness solutions for your home or commercial space, headquartered in New York City, Perfect Wellness Group is the North American branch of Effe, located in Cesena, Italy. . Unlimited earning potential. Opportunity to advance and grow within. Perfect Wellness Group offers the top brands with guaranteed lowest pricing in the USA. Multiple flexible schedules. Bonuses for top performers.

The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants delivering exceptional service to Perfect Wellness Group customers. As the team’s leader, you will foster an environment of partnership & positivity,...