Full-time
Patient Engagement Coordinator - Data Entry & Management
Corus Health
Albuquerque, new mexico
Ensemble Health, a division of Corus Health, is searching for a Patient Engagement Representative to join our team. This program engages referred members to assist with care coordination and identifying resource needs. The program goal is to assist members with navigation of the healthcare system and prevent unnecessary readmissions to the hospital. The optimal candidate will be a self-starter, highly organized, and an excellent communicator.
Duties & Responsibilities:
- In collaboration with the Care Services Coordinator and/or Transitional Care Coordinators, performs in professional manner to provide support for programs including but not limited to Transition of Care and other population health management programs.
- Referral processing in multiple systems
- Perform telephonic outreach calls to members and document outcomes in all appropriate platforms
- Assist with incoming calls, respond to...