Full-time
Manager Restaurants- Harper's
Ocean Casino Resort
Atlantic City, new jersey
About the Role
The Manager Restaurants is responsible for directly overseeing the outlet and meeting profit goals while staying in compliance with all regulations and standards.
Position Responsibilities
- Accountable for and dedicated to ensuring service commitments, standards/expectations, financial goals, and policies/procedures are consistently upheld
- Builds rapport, commitment, and loyalty with team members and guests
- Update, develop & implement SOP’s, Training Manuals & Policies & Procedures to support operational and business objectives
- Ensures that service is carried out in accordance with established policy
- Hires, trains and evaluates all restaurant personnel and enforces food and beverage policies and procedures
- Ensures sanitation compliance throughout restaurants
- Handles customer complaints
- Oversee profit and loss by...