Manager of Support Services in New Jersey

At SWK Technologies, our commitment to enhancing operational efficiency is central to our mission. We strive to empower businesses through tailored software solutions that address their unique challenges and foster growth. To support our dynamic environment, we are seeking a Manager of Support Services to lead our efforts in delivering exceptional customer support and technical assistance.

In this pivotal role, you will oversee the Support Services team, ensuring that clients receive prompt and effective resolutions to their inquiries. Your leadership will be essential in developing strategies to enhance the support experience, improve team performance, and implement best practices in customer service. The ideal candidate will have a strong technical background combined with exceptional communication skills, enabling them to bridge the gap between clients and our technical resources. If you are a passionate leader committed to excellence and client satisfaction, we welcome...