Dispatcher in New Jersey

Miller Dedicated Services is enthusiastically adding to their growing team of Transportation Dispatchers in Vineland, NJ. This is an outstanding opportunity to join an established team and company who has been operating as a family owned business since 1912. With continued growth anticipated for 2024 we are looking for the right person who brings Dispatching experience though also shows up with a team oriented attitude and a strong focus on customer service.

Requirements

You Will:

• Prepare daily dispatch schedule for drivers and equipment
• Utilize dynamic routing program to efficiently route outbound product
• Build and update inbound and outbound orders in dispatch program
• Respond promptly to driver inquiries regarding, but not limited to, breakdowns and directions
• Monitor drivers’ hours to prevent DOT violations
• Adjust delivery and backhaul assignments to accommodate breakdowns,...

Miller Dedicated Services is enthusiastically adding to their growing team of Transportation Dispatchers in our Lumberton, NJ headquarters. This is an outstanding opportunity to join an established team and company who has been operating as a family owned business since 1912. With continued growth anticipated for 2024 we are looking for the right person who brings Dispatching experience though also shows up with a team oriented attitude and a strong focus on customer service.

Requirements

You Will:

• Prepare daily dispatch schedule for drivers and equipment
• Utilize dynamic routing program to efficiently route outbound product
• Build and update inbound and outbound orders in dispatch program
• Respond promptly to driver inquiries regarding, but not limited to, breakdowns and directions
• Monitor drivers’ hours to prevent DOT violations
• Adjust delivery and backhaul assignments to...

Miller Dedicated Services is enthusiastically adding to their growing team of Transportation Dispatchers in our Lumberton, NJ headquarters. This is an outstanding opportunity to join an established team and company who has been operating as a family owned business since 1912. With continued growth anticipated for 2024 we are looking for the right person who brings Dispatching experience though also shows up with a team oriented attitude and a strong focus on customer service.

Requirements

You Will:

• Prepare daily dispatch schedule for drivers and equipment
• Utilize dynamic routing program to efficiently route outbound product
• Build and update inbound and outbound orders in dispatch program
• Respond promptly to driver inquiries regarding, but not limited to, breakdowns and directions
• Monitor drivers’ hours to prevent DOT violations
• Adjust delivery and backhaul assignments to...

Miller Dedicated Services is enthusiastically adding to their growing team of Transportation Dispatchers in our Lumberton, NJ headquarters. This is an outstanding opportunity to join an established team and company who has been operating as a family owned business since 1912. With continued growth anticipated for 2024 we are looking for the right person who brings Dispatching experience though also shows up with a team oriented attitude and a strong focus on customer service.

Requirements

You Will:

• Prepare daily dispatch schedule for drivers and equipment
• Utilize dynamic routing program to efficiently route outbound product
• Build and update inbound and outbound orders in dispatch program
• Respond promptly to driver inquiries regarding, but not limited to, breakdowns and directions
• Monitor drivers’ hours to prevent DOT violations
• Adjust delivery and backhaul assignments to...

Who We Are

EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software.  EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world’s first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in Northern New Jersey.

EarthCam is seeking a proactive and detail oriented...

Call Receiving

Discussing initial pricing with customers

Scheduling; the difference between demand, maintenance, install, emergency

Entering New Customers Into our customer relationship management (CRM) software

Edit existing customer information in our CRM software as updates are necessary

Calling our existing customer base for scheduling routine services

Receiving Over the Phone Payments

Greeting people who walk in

Filtering unimportant phone calls

Classifying Call Types for reporting purposes

Verify the completion of previous day’s work with high level of accuracy

Prepare in-house post cards to existing customers

Manage technicians' schedule to make sure they are on track

Update customers about schedule adjustments when necessary

Perform follow up calls to ask customers if they are happy with the services we provided

Sort and distribute mail and other documentation to its intended...

Call Receiving

Discussing initial pricing with customers

Scheduling; the difference between demand, maintenance, install, emergency

Entering New Customers Into our customer relationship management (CRM) software

Edit existing customer information in our CRM software as updates are necessary

Calling our existing customer base for scheduling routine services

Receiving Over the Phone Payments

Greeting people who walk in

Filtering unimportant phone calls

Classifying Call Types for reporting purposes

Verify the completion of previous day’s work with high level of accuracy

Prepare in-house post cards to existing customers

Manage technicians' schedule to make sure they are on track

Update customers about schedule adjustments when necessary

Perform follow up calls to ask customers if they are happy with the services we provided

Sort and distribute mail and other documentation to its intended...