Assistant Director, Customer Service and Special Projects
Meyer and Associates
Chatham, new jersey
The Company
Meyer and Associates directly markets a variety of insurance products to members of associations and operates as a Third-Party Administrator (TPA) processing new applications and performing customer account management for many of those products.
A primary corporate priority is customer service and how best to provide friendly, high-touch, hands-on service, while using contemporary systems and technology to do so efficiently.
The Role
· Customer Service. You will have direct oversight of a team of Customer Service Representatives (CSRs) and will ensure accurate and timely administration of new insurance applications as well ensuring account billing and customer maintenance is completed in compliance with our carrier partner guidelines.
· Special Projects. You will oversee and function as a project manager on a range of initiatives related to...