Full-time
Team Manager - Operations
Ten Group
Las Vegas, nevada
Job Summary:
- To take overall responsibility for 5-17 Lifestyle Managers who are specialists at delivering solutions to member requests.
- To maintain the member at the center of everything we do and achieve.
- To meet or beat targeted performance levels.
- To ensure your team are profitable and meet their personal targets.
- To ensure the team are delivering superb customer service and quality work while keeping LMs inspired and motivated.
- Must be able to gain respect of line reports
- Must coach LMs to successful performance
Essential Duties and Responsibilities:
Service Delivery
- To manage resource plans and rotas for your team, to be agreed well in advance. Each to be implemented and maintained accurately in order for the team to handle...