General Manager (Charleys Cheesesteak)
Las Vegas Petroleum
Las Vegas, nevada
Key Responsibilities:
- Operations Management:
- Oversee daily operations to ensure the store runs efficiently.
- Ensure the business meets financial goals and standards for profitability.
- Manage inventory levels, ordering, and control stock to minimize waste.
- Team Leadership:
- Hire, train, and manage staff including shift supervisors, cooks, and service team members.
- Foster a positive work environment that motivates employees to perform at their best.
- Provide coaching and feedback to employees to improve performance and customer service.
- Customer Service:
- Ensure excellent customer service standards are maintained at all times.
- Address customer complaints and ensure resolution in a timely manner.
- Implement customer engagement strategies to increase satisfaction and loyalty.