Customer Success Manager
LegalMatch.com
Reno, nevada
Customer Success Managers serve attorney and consumer customers through various channels and are responsible for working directly with team members and customers to ensure their needs are met by providing a superior customer experience.
Creating a fun, dynamic environment where everyone is welcomed and valued is key. As a collaborative business partner who actively listens to the needs of the team, you'll encourage constant learning to help deliver an improved customer and team member experience.
Lastly, you'll be a brand ambassador who embraces the LegalMatch vision, values, & goals by demonstrating on a daily basis the connectedness of the frontline to the overarching mission of the company.
This position is in-office in Reno, NV.
This position reports directly to the Director of Customer Service.
- Coaches and develops a positive and productive work environment and builds relationships with both internal and external...