Patient Service Representative in Missouri

Arthur Center is looking for a compassionate and organized Patient Service Representative to join our healthcare team. The Patient Service Representative serves as the first point of contact for patients, playing a vital role in ensuring a positive experience for those seeking care. This position involves managing patient inquiries, scheduling appointments, and facilitating communication between patients and healthcare providers in a friendly and efficient manner.

Responsibilities

• Manage appointment scheduling and confirmations
• Answer phone calls and respond to patient inquiries regarding services, procedures, and insurance
• Maintain accurate patient records and update information as necessary
• Assist patients with the intake process, including completing required forms
• Coordinate with medical staff and departments to ensure timely patient care
• Process payments and explain billing procedures to...