Customer Service Representative - Full Time in Missouri

Detailed Responsibilities:

• Answer incoming calls and offer appointment windows with requested lead time.
• Maintain a required call count to meet daily, weekly, and monthly quotas. 
• Maintain complete and accurate information in the client database.
• Work with Dispatch to schedule service calls and debrief technicians.
• Promptly reports unresolved issues or complaints to the appropriate leader. 
• Provide assistance to other team members to achieve department and company goals.
• Ensure Club Memberships are renewed and preventative maintenance appointments are scheduled for technicians.

Position Responsibilities

• Instill a fun and nurturing culture with Climate Control’s principles, Core Values, and Core...