Customer Success Advisor
P.E.A.C.H. Teams
Duluth, minnesota
- Duties include interacting with new, existing and potential customers on a regular basis, to best help customers and implementing customer service policies and procedures to enhance customer satisfaction with potential sales and service growth.
- Assist in taking incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential!
- Make sure that taking care of the clients takes higher priority than and other task and that clients are enthusiastic about how they are treated!
- Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members’ spirit.
- Make sure that the phone is answered before the third ring and that the approved company greeting is used each time.
- Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make...