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Client Care Coordinator Remote

Behavioral Dimensions, Inc.

Minneapolis, minnesota

Job Summary:

The Client Care Coordinator plays a crucial role in ensuring exceptional customer service and effective client management within the organization. This position involves coordinating client communications, managing client accounts, and providing administrative support to enhance overall client satisfaction and retention.

Responsibilities:

Client Relationship Management:

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring prompt responses to client concerns.
Build strong relationships with clients to understand their needs, preferences, and expectations.

Administrative Support:

Maintain accurate client records and documentation, including contracts, correspondence, and service agreements.
Coordinate client meetings, appointments, and follow-up communications.

Client...

Full-time
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Essential Responsibilities:

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Answering telephone calls and emails from customers and clients and directing them to relevant staff

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Use of Therap program desired.

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Are you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities.

Our Care Coordinators provide care coordination and case management services to individuals of all ages with disabilities, mental health conditions, or terminal illness. Using person-centered practices, they coordinate services for individuals with disabilities among different health and social service professionals and across settings of care.

Essential Responsibilities:

Interact professionally with interdisciplinary team members including the person supported, family caregivers and guardians, employers, case managers, community providers, and other involved stakeholders.

Meet remotely and face-to-face and with individuals and their support teams to assess physical and mental wellness, needs,...

Care Coordinator in Minnesota

Job Summary:

Responsibilities: