Front Desk Representative / Customer Support - USA REMOTE in Michigan

CVS HEALTH is seeking a personable and proactive Front Desk Representative / Customer Support Specialist to join our team in a remote capacity. In this role, you will serve as the first point of contact for our clients, providing exceptional customer service and support. You will assist clients with inquiries, resolve issues, and ensure a smooth and pleasant experience in all interactions. Your ability to communicate effectively, multitask, and handle customer concerns with empathy and professionalism will be vital to our success. This is a fantastic opportunity to work with a dynamic team while helping clients navigate through their financial journeys.

Responsibilities

• Act as the first point of contact for clients, responding to inquiries via phone, email, and chat.
• Provide accurate information regarding our services and assist clients with their requests.
• Troubleshoot and resolve client issues efficiently while ensuring customer...