Dispatcher in Michigan

Proactive Technology Management is looking for an experienced Dispatcher/Service Coordinator to join our team. Our team answering the phones is our front-line defense and first impression with our clients. This team sets the tone for the clients IT support experience. The ideal candidate would be responsible for managing incoming service requests via email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer service experience every time.

Location:

While this is a fully remote position, we are looking for someone local in the Detroit Metro area.

Proactive Technology Is Different:

• Monthly check-ins
• Fun, team-based approach
• Constantly learning
• We are Nuts about IT

Requirements

This is a fast-paced position...

Manada Tech is looking for a new site dispatcher.

We are looking for someone who is a great listener, strong communicator, and diligent in completing tasks. The right person will have exceptional organizational skills and excellent attention to detail. Our ideal candidate has excellent customer service skills and work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our site dispatcher should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services.

Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.

This position will be onsite at our Caledonia, Michigan office.

2nd Shift 1:00 PM - 9:00 PM (1)

$16.50-18/ hour

Requirements

• Proficiency and experience using Microsoft Outlook, Word and Excel
...

Manada Tech is looking for a new site dispatcher.

We are looking for someone who is a great listener, strong communicator, and diligent in completing tasks. The right person will have exceptional organizational skills and excellent attention to detail. Our ideal candidate has excellent customer service skills and work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our site dispatcher should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services.

Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.

This position will be onsite at our Caledonia, Michigan office.

2nd Shift 1:00 PM - 9:00 PM (1)

$16.50-18/ hour

Requirements

• Proficiency and experience using Microsoft Outlook, Word and Excel.
• Ideal...

The Site Dispatcher that Manada is looking for will be a great listener, a strong communicator, and diligent in completing tasks. The right person will also have exceptional organizational skills and an ambitious attention to detail. The ideal candidate will also have work experience in a role demonstrating their ability to drive customer and client satisfaction. Finally, our Call Center Rep should be comfortable with being an escalation point of contact for our customers, and an individual who can address issues with products and services.

Site Dispatcher will support the Site Manager in managing escalation and workflow from Manada’s partners and clients.

This position will be onsite at our Caledonia, MI office.

2nd Shift 1:00 PM - 9:00 PM (1)

Requirements

• Proficiency and experience using Microsoft Outlook, Word and Excel
• Understanding of work order scheduling, route management, and dispatch services
...