Cloud Engineer - Cloud Contact Center Engineer
Stafford Gray
Lansing, michigan
Please do not submit ‘DevOps Cloud Engineers’. Manager is looking for an Engineer to code on the NICE CXone platform.
Position location: Lansing: Hybrid schedule, 2 days a week in office REQUIRED.
Local and Non-local candidates can apply. MUST BE WILLING TO RELOCATE
NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below:
· Confident in a client facing role and possess the ability to manage multiple stakeholders.
· Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements.
· Build Call flow designs, Chat and integration to backend systems using...