Automotive Service Adviser in Michigan

ODE AUTO REPAIR & TIRE is a leading automotive repair and maintenance service center dedicated to providing exceptional customer service and high-quality workmanship. We are currently seeking an experienced Automotive Service Adviser to join our team. As an Automotive Service Adviser, you will play a crucial role in establishing strong customer relationships and ensuring their automotive needs are met efficiently and effectively.

Responsibilities

• Provide exceptional customer service by greeting customers, listening to their needs, and addressing any concerns or questions they may have
• Assist customers in scheduling appointments for automotive services, ensuring efficient turnaround times
• Conduct thorough vehicle inspections and accurately diagnose automotive issues
• Explain repairs needed to customers in a clear and concise manner, including cost estimates, timelines, and available options
• Create detailed work orders,...