Full-time
Technical Support Engineer
Evolv Technologies Holdings, Inc.
Waltham, massachusetts
Technical Support Engineer
The Elevator Pitch
Evolv is looking for a Technical Support Engineer to join our steadily growing team. In this role you will interact and support customers, partners and field service engineers. Acting as a trusted advisor in Evolv’ s technology. We keep people of all ages safe in schools, hospitals, stadiums and more. You will be helping keep people safe by supporting Evolv Express, weapon detection system, including our cutting-edge data analytics portal.
Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing?
In the first 30 days, you will:
- Participate in EvolvED our new hire training orientation
- Participate in our technical product training session
- Learn and understand the product, and product issues enough to assist with customer support.
- Shadow the rest of the support team working on customer issues.
- Assist...