Support & Enablement Specialist in Massachusetts

We’re hiring a Support & Enablement Specialist to join BusRight - a fast-growing transportation tech company backed by investors from Uber, SpaceX, and Notion - to scale magical customer experiences. In this role, you’ll work closely with our Support Operations team to tackle support requests from key stakeholders, transform data into actionable insights, and seamlessly manage support-related projects and tasks.

At BusRight, we're dedicated to increasing the safety and efficiency of our nation’s largest mass transit system - school buses. More than 26 million students ride ~500,000 buses to and from school daily. The logistics of this enormous and impactful operation are currently managed on pen & paper or legacy software. We’re on a mission to make school buses safer and more efficient for families, schools, and communities nationwide with a unified transportation management system - including advanced routing technology, dynamic driver navigation, live GPS...