Full-time
Lab Computing Associate/Desktop Support Associate
Zifo
Boston, massachusetts
Zifo is looking for a Lab support technician to join our Lab Computing team. This position will work closely with the Lab computing team and clients to troubleshoot issues with hardware and software in the pharmaceutical laboratory setting.
Responsibilities:
- Support the end-user desktop including, but not limited to, troubleshooting issues, implementing approved software, and removing older software versions
- Setting-up, maintenance and administration of end user computer devices and related computing environments including systems software, applications software, hardware, and configurations
- Some troubleshooting of lab instruments\lab computer systems interfaces. Assist in data storage solutions
- Duties will include troubleshooting and repair of OS's, MS Office Suite products including Outlook email and calendar issues, a variety of 3rd party software applications, hardware issues, laptop parts replacement,...