Insurance Branch Claims Representative in Massachusetts

The Branch Claims Representative II investigates, evaluates and determines the appropriate disposition of all types of claims, with varied levels of complexity, arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under limited supervision.

Responsibilities

• Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability.
• Study insurance policies, endorsements, and forms and apply coverage analysis skills.
• Demonstrate proficient knowledge of claim handling procedures and skills in claim negotiations and settlements.
• Deliver a high level of customer service to agents, insureds, and others.
• Meet with people involved with claims, sometimes outside of our office environment.
• Obtain and maintain appropriate adjuster’s license(s) as required....