Head of Product Adoption & User Analytics
FINTRX
Rockland, massachusetts
About FINTRX
FINTRX is the preeminent resource for private wealth data and research. Its platform features millions of data points on the global Family Office and Registered Investment Advisor ecosystem. Today, FINTRX serves hundreds of customers globally, which include top tier hedge funds, private equity and venture capital firms, real estate firms, institutional investors, investment banks, consultants and service providers.
About the role
In this role you'll be at the forefront of driving product adoption and enhancing customer experience for FINTRX. Your responsibilities will span across designing strategies to boost feature utilization, analyzing user behavior to overcome adoption barriers, and collaborating with various teams to improve overall customer satisfaction. You'll dive deep into data analytics, creating insightful reports and dashboards to track key performance indicators and inform data-driven...