Front Desk Administrative Assistant in Massachusetts

The Mental Health Association, Inc. is seeking a Front Desk Administrative Assistant to provide vital office support through various clerical activities. This role involves greeting and assisting visitors, managing inquiries, and ensuring efficient office operations. The ideal candidate will have prior experience in an administrative position, preferably in the human service field, is bilingual in English and Spanish, and has moderate to proficient skills using Microsoft Office Suite.

Key Responsibilities:

1. Visitor and Call Management:
• Greet visitors and promptly answer phone calls, routing inquiries to the appropriate staff while maintaining a courteous and professional demeanor.
• Provide routine information and uphold confidentiality in accordance with MHA guidelines and HIPAA policies.
2. Office Operations:
• Open and close the office as per MHA...