Customer Support Representative
QBS, provider of Safety-Care
North Attleborough, massachusetts
Customer Success Representative
Location: North Attleboro, MA
Job Overview:
QBS is seeking a full-time Customer Success Representative to join our Customer Success team in our North Attleboro, MA office. Customer Success Representatives work in-office at our North Attleboro location Monday through Friday. As a Customer Success Representative at QBS, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the main point of contact for our customers, addressing their questions, concerns, and inquiries. The successful candidate will promptly learn about the company's customer service policies and acquire knowledge that is vital for customer satisfaction. This role will work closely with the QBS training and sales teams to ensure our customer needs are met.
Responsibilities:
- Handle incoming phone calls, chats, and...