Collections Specialist in Massachusetts

Position Summary

Under the direction of the Billing Manager, this position is responsible for the timely collection and tracking of the MID program and Outpatient Behavioral Health Clinic client copays and outstanding balances. This position will work collaboratively with all clinic staff and with system wide administration. Requires ability to maintain billing software, record payments, and communicate effectively with providers and clients.

Essential Position Functions

·         Prepare and submit accurate and complete billing of accounts.

·         Follow up and investigate unpaid patient balances by establishing payment arrangements and monitoring and pursuing delinquent accounts.

·         Manage communication with all customers to ensure payments and evaluate all expire accounts and...