Account Executive - Customer Value in Massachusetts

Description

CallMiner is currently seeking a Account Executive - Customer Value for our top-tier clients. Primary responsibilities will be expanding the footprint of existing CallMiner clients. The ideal candidate will have a deep understanding of the enterprise software market with experience in Contact Center operations and/or Customer Experience Suite. The Account Executive - Customer Value will be responsible for working with assigned clients and serve as the strategic advisor and primary business contact for our client executives. This role requires building strong relationships with executives as well as working effectively at all levels of our customers' organization.

Responsibilities

• Responsible for the retention and expansion of existing Client business by developing a Strategic Account Plan and supporting opportunities with key stakeholders within CallMiner's largest...