Technical Account Manager in Maryland

ZeroFox seeks a Technical Account Manager (TAM) to build and maintain post-sales relationships with our largest and most complex customers. TAMs are trusted technical advisors and primary support contacts who are an aligned resource to your dedicated customer(s). TAMs exceed customer expectations and drive value by proactively updating the customers’ platforms, creating reporting that clearly shows their solutions’ effectiveness, providing ongoing education and advocating for their’ needs. TAMs work with customers to define business and technical requirements, while supporting the product and services team in defining scope of work and budget by negotiating trade offs or new requirements / change orders. The successful applicant will need to nurture relationships, both internally and externally, provide amicable customer solutions, and be technically competent on the ZeroFox SaaS platform. Technically- and business-minded Project Managers, Business Analysts, Systems /or Software...