Support Tech Engineer
Aretum
Bethesda, maryland
Aretum is seeking a dedicated Support Tech Engineer to join our team. In this role, you will be instrumental in providing high-quality technical support to our clients and ensuring their systems operate effectively. You will serve as a critical point of contact for troubleshooting, diagnosing, and resolving technical issues.
Our ideal candidate is an individual with strong technical skills, excellent problem-solving abilities, and a passion for helping others. You will have the opportunity to work in a dynamic and fast-paced environment while developing your skills and advancing your career.
Key Responsibilities:
- Collaborate with other IT staff to ensure the smooth operation of the IT infrastructure. Develop and implement solutions for new or unknown issues.
- Assist in the installation, configuration, and maintenance of Microsoft Defender products across our organization's systems. Implementing solutions for efficient deployment and...