Full-time
EV Field Service Manager
HQHR
Baltimore, maryland
Join a fast-growing company in the electric vehicle industry as an EV Field Service Manager. Our client, is a leading provider of innovative electric vehicle solutions, and they are seeking a highly skilled and experienced individual to oversee and manage their field service operations. As an EV Field Service Manager, you will be responsible for coordinating and managing a team of technicians to provide exceptional service and support for electric vehicles.
Responsibilities
- Manage a team of field service technicians, providing guidance, support, and training as needed.
- Develop and implement service processes and procedures to ensure efficient and effective operations.
- Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.
- Coordinate with other departments, such as sales and engineering, to gather feedback and insights for product improvements.
- Handle escalated...