Customer Service Representative-Remote
RCS Millwork
Baltimore, maryland
RCS Millwork, a leading provider of building materials, is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this remote role, you will play a crucial role in providing exceptional service and support to our customers. Your excellent communication skills and attention to detail will be essential in delivering a positive customer experience.
As a Customer Service Representative at RCS Millwork, you will be responsible for handling customer inquiries, resolving issues, and providing information on our products and services. You will engage with customers through various communication channels, such as phone, email, and chat. Your ability to effectively multitask and manage customer requests will be crucial in meeting customer needs and ensuring their satisfaction.
Responsibilities
- Respond to customer inquiries and provide accurate and timely information
- Resolve customer issues and...