Community Resource Specialist in Maryland

Summary/Objective

This position is the Agency’s direct contact with persons seeking assistance with crisis and emergency needs. This position will greet clients, answer phones, and provide direct services to families and individuals by assisting in application completion, gathering of documents, prescreening for program eligibility, and data entry for households seeking services from CAN.

Essential Functions

• Interview clients (in the office, at outreach locations, or partner agencies where appropriate) to gather information required to determine income and program eligibility based upon program requirements and to identify other unmet needs of the individual or family.
• Assist households in the completion of CAN’s universal application as well as SNAP application.
• Assist households in the gathering of documentation needed to determine eligibility for assistance.
• Refer individual or family internally...