Harley Davidson Service Advisor
Martin Harley-Davidson
Louisville, kentucky
Martin Motorsports is looking for a Service Advisor to join our growing team at our Harley-Davidson Louisville location. The Service Advisor is responsible for scheduling service work in the service department and for promoting and selling additional needed service to customers. Must present a professional appearance.
Responsibilities:
- Maintain CSI rating as established by Management.
- Maintain a dealership-prescribed standard for “hours per customer repair order written” and “effective labor rate”.
- Ensure all documents, such as repair orders and invoices, are accounted for.
- Accomplish the forecast established by the Service Manager.
- Greet customers in a timely, friendly manner. Obtain customer and vehicle data.
- Schedule appointments using the appropriate systems. Obtain customer’s signature on repair order; provide customer with a copy. ...