Customer Success Manager in Kentucky

AMERICAN METAL WORKS is a leading provider of metal fabrication solutions. We are looking for a talented and motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building strong relationships with our customers, ensuring their satisfaction, and driving their success.

In this role, you will be the main point of contact for our customers, understanding their needs and goals, and providing them with guidance and support. You will collaborate with cross-functional teams to ensure customer onboarding, adoption, and retention. Additionally, you will identify and pursue opportunities for upselling and expansion within existing accounts.

The ideal candidate is customer-focused, with excellent communication and interpersonal skills. You should have a passion for understanding customer needs and be able to proactively address any concerns or issues that may arise. Prior experience in a customer success or account...

MobileServe, a leading technology platform in the realm of community engagement and volunteer management, is seeking a driven and talented Customer Success Manager to join our team. At MobileServe, our mission is to amplify the impact of organizations dedicated to positive community change. Our intuitive app streamlines the process of logging, verifying, and reporting volunteer hours, enabling our users to focus on making a difference in their communities. We're looking for a dedicated individual who can help us further our mission by providing a superior experience for our users and supporting them in their goals. If you're a problem-solver who's passionate about fostering client success and community engagement, we want to hear from you!

What You'll Do

• Serve as the first point of contact for customers, responding to and resolving issues in a timely manner
• Collaborate with cross-functional teams to optimize product offerings and processes
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