Full-time
BDC Receptionist
Martin Management Group
Bowling Green, kentucky
Martin Management Group is seeking Business Development Receptionist to join our team!
Responsibilities:
- Deliver inquiries/messages intended for other sales personnel and departments promptly
- Provide truly exceptional customer service in a fast paced work environment at a high volume dealership.
- Answers incoming calls promptly and professionally
- Answer incoming calls in a friendly manner utilizing multi-line phone operator system
- Identify customer needs, clarify information, direct to the appropriate department
- Identify and escalate customer service issues to supervisors
- Follow scripts and procedures to ensure the highest level of customer service
Requirements
- High School Diploma or GED Equivalent
- One year of customer service experience
- Enthusiastic and Positive...