IT Support Technician in Kansas

The IT Support Technician will be responsible for providing technical assistance and support to employees for hardware, software, network, and system issues. This position will involve diagnosing problems, implementing solutions, and maintaining the IT infrastructure to ensure smooth operations. The IT Support Technician will be the go-to person for all technology-related issues and provide effective customer service to meet user needs.

Key Responsibilities:

• Provide first-line support for desktop, laptop, and mobile devices, including Windows, MacOS, iOS, and Android.
• Respond to and troubleshoot hardware, software, network, and systems-related issues.
• Install, configure, and maintain operating systems and software applications, including upgrades and patches.
• Assist with setting up new employee workstations, including hardware installation, account setup, and access to network resources.
• Perform routine maintenance and...