Billing Representative
Al Warren Oil Company Inc.
Hammond, indiana
Job Summary: We are seeking a Billing Representative to support the accurate and timely billing of our transportation services. This role requires meticulous attention to detail, strong analytical skills, and effective communication to ensure positive relationships with our customers. The ideal candidate will thrive in a collaborative environment and demonstrate a high level of professionalism.
Key Responsibilities:
- Collaborate with the customer, finance, and sales, to maintain customer accounts.
- Compile and process information such as shipping rates, accessorials, discounts, and any other charges.
- Ensure accurate billing for services provided.
- Issue and distribute invoices via email or mail.
- Communicate with customers to answer billing-related inquiries.
- Resolve disputes between the Company and its customers.
- Maintain accurate records including customer information, rates, and...