Voice Engineer in Illinois

Voice Engineer - RR - 85-95k - Remote
Job Description Summary:
Our client is seeking an experienced and passionate Voice Engineer to join their team. The
Voice Engineer will manage all enterprise voice platforms including contact centers. The role is
responsible for leading efforts to support and maintain existing solutions while designing new
capabilities that enhance the user/customer experience. The ideal candidate must have
excellent technical expertise, project and time management abilities, proven problem resolution
skills, and a drive to incubate new ideas and solutions.
Critical Job Functions:
- Provide technical expertise in implementing voice network infrastructure including platforms
like Five9, MS Teams, Cisco Call Manager, Unity, voice gateways, and SIP
implementation/migration.
- Contribute to long-term unified communications design strategy, roadmap, core architecture,
engineering standards, and best practice...

Job Description Summary:

Salary Range - 85-100k

Our client is seeking an experienced and passionate Voice Engineer to join their team. The Voice Engineer will manage all enterprise voice platforms including contact centers. The role is responsible for leading efforts to support and maintain existing solutions while designing new capabilities that enhance the user/customer experience. The ideal candidate must have excellent technical expertise, project and time management abilities, proven problem resolution skills, and a drive to incubate new ideas and solutions.

Critical Job Functions:

- Provide technical expertise in implementing voice network infrastructure including platforms like Five9, MS Teams, Cisco Call Manager, Unity, voice gateways, and SIP implementation/migration.

- Contribute to long-term unified communications design strategy, roadmap, core architecture, engineering standards, and best practice guides.

-...