Software Technical Support Specialist in Illinois

We are a growing environmental software company successfully operating since 2000. We operate in the rapidly expanding environmental management industry and our customers (http://www.enfos.com/customers) are some of the largest corporations in the world. Our work culture is laid back; and we avoid red tape as much as we can. This role is part of a small team where everyone gets some project ownership and participates in a wide variety of tasks supporting internal and external projects.

This is an entry-level position designed to give a highly motivated individual the opportunity to contribute to technical software support for our customers. We are looking for someone eager to master the skills of customer service by directly supporting ENFOS’s system administrators as an ENFOS subject matter expert. Each ticket is unique and requires critical thinking and problem solving. This is not a “follow-the-script” support role and requires developing long-term relationships and...