Senior Applications Engineer (CRM/Foundation Software) in Illinois

Responsibilities:

• IT owner of several enterprise solutions owned by the Business Development team;
• Act as the IT liaison for Business Development. This will require a sound understanding of law firm business development workflows and needs;
• Work on application implementations, upgrades, enhancements, troubleshooting and roadmaps;
• Provide direct oversight and management of various solutions, as assigned;
• Act as subject matter expert for those systems and provide technical support, as needed;
• Ensure the health and stability of all solutions owned;
• Be able to speak the language of the business development team in order to perform analysis of processes, application features and configurations, end user questions, etc.;
• Build, maintain and advance a strong relationship with Litera, IntApp and other vendors;
• Understand the roadmap for specific offerings and demonstrate strong knowledge of...