Small Group Journeys Sales Assistant
Abercrombie & Kent USA
Downers Grove, illinois
Position Summary
Support Small Group Journey Travel Consultants by handling administrative-related functions in support of higher sales conversions and increased service levels. Coordinate with guests, Travel Advisors, and Destination Management Companies (DMC) regarding any booking-related functions.
Responsibilities and Accountabilities
- Assist Small Group Journey Travel Consultants with the following tasks:
- Custom extensions as identified by the Travel Consultant, coordinated with DMC, produce custom extension itineraries.
- Notify and collect payment for all bookings with balances past due.
- Call guests/Travel Advisors to collect missing information and itinerary details.
- Enter all data from Guest Information Forms into the reservation system including but not limited to passport, medical conditions, and flight information.
- Verify all flight details are...