Field Service Coordinator in Illinois

The Field Service Support Coordinator is responsible for coordinating and supporting field service operations to ensure efficient, timely, and high-quality service delivery. This role involves acting as a central point of communication between field technicians, project managers, and customers, ensuring accurate scheduling, resource allocation, and documentation of field service activities. The Field Service Support Coordinator will help manage the logistics and administrative support required for successful field operations and uphold strong customer satisfaction by addressing service-related inquiries and issues.

Key Responsibilities:

• Service Coordination: Coordinate and schedule field service activities, including dispatching field technicians, managing schedules, and ensuring timely responses to customer service requests.
• Customer Interaction: Act as the main point of contact for customer inquiries related to field service,...