BDR/Sales Admin in Illinois

• Conduct proactive cold calling to generate leads and identify potential customers
• Process orders accurately and efficiently, ensuring smooth order management from start to finish
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Handle small order sales, maximizing revenue opportunities and achieving sales targets
• Utilize phone, email, and chat communication channels to engage with customers effectively
• Maintain accurate and up-to-date customer records in our CRM system
• Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction

Requirements

• Proven experience in sales administration, customer service, or a related field, preferably in the fastener industry or broad range industrial supply (major plus, but not a requirement)
• Strong cold calling skills with the ability to generate leads and nurture...