IT Support Engineer in Georgia

Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with 1,000 ExoPeople (and counting!) around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Responsibilities

• Own the performance of...

Job Summary

The Customer Support Engineer is a critical member of our IT Service Desk team, responsible for providing exceptional support to our end users. This role involves handling incoming support requests through both phone and ticketing systems, providing desktop support, managing service requests, and performing initial triage of incidents and security alerts. The ideal candidate will possess strong technical skills, particularly in supporting Windows and Apple systems, and have a proven track record of delivering excellent customer service.

Requirements

Key Responsibilities

• Support Request Handling: Respond to and manage incoming support requests via phone and ticketing system, ensuring timely and effective resolution.
• Desktop Support: Provide technical support for end users on both Windows and Apple systems, including troubleshooting hardware and...

Experience with supporting moderate to high level Windows system administration duties associated with various types of IT systems and enterprise applications not limited to Cameo and Teamwork Cloud, PKI certificate management, VDI infrastructure management, enterprise storage including quota management, backup and disaster recovery, Government Sponsor developed applications, system updates and upgrades, system hardening, general troubleshooting and other assigned duties. Experience working with test environments, server Deployment, Systems Deployments, Modernization Efforts and coordinating the movement of equipment and property control duties. Experience with supporting moderate to high level Windows Linux system administration duties associated with the DevSecOps environment including: Hyper-V, Anaconda / Python packages, Gitlab, kubernetes (Rancher), Docker/Podman, Artifactory, X-ray, Neuvector, applications updates and upgrades, application hardening, general troubleshooting...

We are seeking a knowledgeable Application Support Engineer to monitor and maintain the efficiency of our software applications. In this role, your duties will include reporting to our Director of Risk Management, collaborating with colleagues, and performing successful software upgrades of line-of-business application software. You will also be required to provide application support to our end-users.

To ensure success as an Application Support Engineer, you should possess extensive experience in providing application support in a fast-paced environment. Top-Notch Application Support Engineers distinguish themselves by being proactive in providing application support.

Job Responsibilities:

• Providing software application support under the supervision of the IT (or Risk Management?) Director.

• Performing analyses on software application functionality and suggesting improvements.

• Create and modify internal...

Sigma Defense is seeking a Mid-Level Operations Support Engineer who is required to possess knowledge on Special Operations Command (SOCOM) and Joint Staff operations and targeting cycles, understanding of Tactical Data Links, and routing of COP data.

The candidate must know, support, and teach all SOCOM and Joint Staff programs of record for COP management, Operational Area of Interest (OAI) management, Commander Critical Information Requirements (CCIR) management, as well as other software programs available to units that support an operational requirement. Global support to operations must work with assigned units to understand unit specific requirements and report to SOCOM all operation capability gaps for software and technology at the unit level....

Sigma Defense is seeking a Mid-Level Tactical Support Engineer that will provide system support services in five major areas: Tactical Software Support, Mapping, Imagery and Geospatial Information System Support, Tactical Network Administration Support, Training Support and Enhancement and Upgrade Support.

Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

...

Sigma Defense is seeking a Mid-Level Tactical Support Engineer that will provide system support services in five major areas: Tactical Software Support, Mapping, Imagery and Geospatial Information System Support, Tactical Network Administration Support, Training Support and Enhancement and Upgrade Support.

Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

...

Sigma Defense is seeking a Senior Tactical Support Engineer that will provide system support services in five major areas: Tactical Software Support, Mapping, Imagery and Geospatial Information System Support, Tactical Network Administration Support, Training Support and Enhancement and Upgrade Support.

Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

...

Sigma Defense is seeking a Senior Tactical Support Engineer that will provide system support services in five major areas: Tactical Software Support, Mapping, Imagery and Geospatial Information System Support, Tactical Network Administration Support, Training Support and Enhancement and Upgrade Support.

Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements

...

Sigma Defense is seeking a Mid-Level Intelligence Support Engineer that possess in-depth knowledge on Special Operation Command (SOCOM) and Joint Staff intelligence analysis principles and intelligence cycles to include a working knowledge of the major intelligence disciplines: Human Intelligence (HUMINT), Signals Intelligence (SIGINT), Geospatial Intelligence (GEOINT), and Open Source Intelligence (OSINT).

The Mid-Level Support Engineer will also possess intelligence domain experience and must be able to create and conduct tailored courses on Special Operations Forces (SOF) programs of record, in addition to commercial or government sponsored, mission relevant technologies to provide subject matter expert insight to end users on how to use those...

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform.

Join our team of innovators who are redefining insider risk management through cutting edge technology. More than 10,000 organizations across the globe use Teramind to mitigate insider threats and protect their sensitive company data with the most robust, enterprise-grade software on the market.

As a global team, Teramind embraces an inclusive and flexible work environment and team culture. We win together, learn from each other and respect each other while delivering best-in-class security solutions.

About the role

As a Technical Solutions Engineer, you will deliver technical support for Teramind platform-related issues and address any challenges with the Teramind unified user analytics platform. They will look to you for answers to everything from basic technical questions to complex architectural scenarios...

Support and Systems Engineer

Description

Slip Robotics is a pioneering Series A startup leading innovation in the field of robotics and automation. Specializing in the development of autonomous mobile robots for the efficient loading and unloading of semi-trailers, we partner with top automotive manufacturers and e-commerce giants. Our cutting-edge solutions are reshaping the logistics and freight industries.

We are seeking a skilled and experienced Senior Systems Engineer to enhance the capabilities of our robotic fleet. In this role, you will analyze data from our robots, develop monitoring tools, and collaborate with various teams to refine our systems. This position requires a blend of technical expertise, analytical skills, and collaborative abilities.

Key Responsibilities:

• Data Analysis and Requirements Definition: Extract and analyze data from the robotics fleet to inform software...

Ripple is looking for an experienced NOC Engineer. You probably have 6 or more years of IT experience (Previous MSP experience is a bonus). You are definitely enthusiastic about both people and IT - you are someone who loves to help clients and lead a team to success. Here’s the mission of the job, and what you can expect. The salary is $80k AUD or higher, depending upon experience.

Mission for a Ripple Cloud Engineer:
To make Ripple clients feel human, especially when they are having an IT problem. To solve problems - and prevent future ones - using smart thinking. To become a better person in the process, and help us become better people for knowing you. To nurture and lead fellow Ripplers with your technical and people...

Exotec is at the forefront of technological excellence, redefining the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.

Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.

Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 600 ExoPeople around the world to help turn your ideas into a reality.

The robotics revolution is just the beginning at Exotec. Will you be part of it?

Responsibilities

• Provide first level contact and convey...