Director of Strategic Accounts in Georgia

What you will do:

• Maintain and grow client relationships; interact and meet with executive sponsors and key stakeholders to understand their business and strategic plans allowing Horizontal to add value and support their business by providing relevant staffing services
• Establish and communicate business plans with senior leadership to define and drive strategies to grow revenue, maximize profitability and customer satisfaction
• Partner with market account management teams to expand market share and local relationships
• Collaborate with delivery and recruiting teams to develop recruitment and delivery strategies that improve speed, quality, and overall efficiency
• Primary point of contact for account issue escalation and resolution
• Participate in quarterly and annual business reviews that maintain and improve client experience
• Plays an integral role in developing the account growth strategy and tactical...

This is an integral position within the Nox Health Enterprise Client Success organization responsible for client revenue expansion, client relationship management, contract management and renewal, and successful onboarding of new clients/services.  This role is also the liaison between the client and Nox Health Marketing, Care Operations, Product Management, Financial Operations, and Information Technology to communicate client requirements, enhance client deliverables and resolve problem escalations.

This role will be responsible for strategic client accounts in the direct-to-employer segment.

Responsibilities:

• Expand services and revenue for selected accounts; seek and implement opportunities for increasing revenue velocity, year-over-year growth, and participant engagement.
• Build value-based relationships with client decision makers, key stakeholders and program administrators for assigned accounts.
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