Customer Success Manager - Cybersecurity in Georgia

We are seeking a dynamic and experienced Customer Success Manager (CSM) to join our team. The CSM will play a crucial role in ensuring the success and satisfaction of our clients by leveraging our full suite of cybersecurity solutions. This individual will act as the primary point of contact for clients, guiding them through onboarding, adoption, and optimization of our services. The ideal candidate will have a strong background in cybersecurity, excellent communication skills, and a deep understanding of Microsoft-centric security solutions.

Key Responsibilities:

1. Client Onboarding Orchestration/Management:

• Orchestrates smooth onboarding processes for new clients, ensuring they are set up for success with our cybersecurity solutions.
• Conduct initial training sessions and provide necessary documentation to help clients understand and utilize our services effectively.

2. Client Relationship...